Terms and Conditions

Terms and Conditions

Effective Date: May 5, 2026

Welcome to ALF Vision. These Terms and Conditions (“Terms”) govern your access to and use of the ALF Vision website, platform, AI-powered CCTV monitoring services, and SMS notification services.

By accessing or using our services, you agree to these Terms.

  1. Services

ALF Vision provides AI-powered retail security, surveillance analytics, and operational alert systems designed to assist businesses with loss prevention and incident monitoring.

Our services may include:

  • CCTV analytics
  • Shoplifting detection alerts
  • Security event notifications
  • SMS and dashboard alerts
  • Incident management tools
  1. User Responsibilities

You agree to:

  • Use the services only for lawful business purposes
  • Maintain the confidentiality of your account credentials
  • Ensure authorized use of CCTV systems and surveillance equipment
  • Obtain any legally required notices or consents related to camera usage

You are solely responsible for compliance with local surveillance, privacy, and employment laws.

  1. SMS Messaging Terms

By opting into SMS notifications from ALF Vision, you agree to receive operational and security-related text messages.

Message Types

Messages may include:

  • Security alerts
  • Incident notifications
  • System updates
  • Service-related communications

Message Frequency

Message frequency varies based on detected activity and account settings.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier plan.

Opt-Out

You may opt out at any time by replying:

  • STOP to unsubscribe
  • HELP for support

Consent to receive SMS messages is not a condition of purchase.

  1. Acceptable Use

You agree not to:

  • Misuse or disrupt the platform
  • Attempt unauthorized access
  • Reverse engineer the software
  • Use the services for unlawful surveillance activities
  • Interfere with system security
  1. Intellectual Property

All software, branding, logos, technology, and platform content are the property of ALF Vision and protected by applicable intellectual property laws.

  1. Disclaimer of Warranties

Services are provided “as is” and “as available” without warranties of any kind, express or implied.

ALF Vision does not guarantee:

  • Continuous uninterrupted operation
  • Error-free detection
  • Prevention of all theft or criminal activity

AI-generated alerts are intended to assist human review and operational response.

  1. Limitation of Liability

To the maximum extent permitted by law, ALF Vision shall not be liable for:

  • Indirect or consequential damages
  • Lost profits
  • Business interruption
  • Data loss
  • Security incidents beyond reasonable control
  1. Termination

We may suspend or terminate access to services if these Terms are violated or if unlawful activity is detected.

  1. Changes to Terms

We may update these Terms from time to time. Updated versions will be posted on this page with a revised effective date.

  1. Governing Law

These Terms shall be governed by and interpreted in accordance with applicable laws in the jurisdiction where ALF Vision operates.

  1. Contact Information

ALF Vision
Website: https://alfvision.com
Email: support@alfvision.com